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Développement web

Design, multimédia

Développement logiciel

Réseau et systèmes d’information

Rédaction et traduction

Support administratif

Service clientèle

Ventes et Marketing

Services d’affaires

Find more freelance jobs

Service clientèle > Support téléphonique

Phone Support | Customer Service

I am looking for 3 Customer Service reps who can take calls from 9:00 am - 6:30 pm (US EASTERN time) These are calls coming from existing US customers who work with the company and empolees that want to work for the company. Base rate is $2.00. With performance and certain follow ups there will be a bonus. You will also be responsible for placing craiglist ADS and scheduling empooyee apointentments. You must have a head set and will give you an X-Lite Line that is connected to our system to work with.

Posté le samedi 4 février à 12h47

Customer Service Callers Needed

Hi, This job is very simple. All that is required of you is to call a list of businesses we have on file, and to ask them for a specific email address. No actual sales or technical knowledge is necessary, just a good grasp of the English language. Please apply if you are interested and believe that you are capable of handling this job. Best Regards, Vic Ramon

Posté le samedi 4 février à 4h26

HEY  we need Telemarketer in 2012

HEYandnbsp; andnbsp; we need Telemarketer in 20121 your work would be very comfortable if your work will be USA time. (PST 10AM-3PM). i only offer part time job. 2 you have call center back ground3 use SKPYE before 4 Your English has to be excellent for this job, no accent or very minimal please. 5 more than 18

Posté le samedi 4 février à 3h58

Customer Support - Handle Helpdesk Tickets

I need a person with very good English and no accent to return phone calls and handle all my customer support issues. You need a good attitude and must always sound friendly on the phone. That's it! andnbsp; andnbsp; Very simple. I will train you with everything you need.

Posté le samedi 4 février à 2h29

Calling High School Guidance Counselors

We need a person with perfect English and perfect American accent to call high school guidance counselors. andnbsp; andnbsp; We have the list of over 3000+ Guidance counselors and their phone numbers. This will be an informative call to let them know about a service that exists. andnbsp; andnbsp; This is not to sales cal or a cold call.

Posté le vendredi 3 février à 14h45
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Call For Sale By Owners in North America and ask a few questions. See below!

Hello, I am the owner and CEO of Master Home Investments. andnbsp; andnbsp; I am looking for what are called " Lease Option " Locators. andnbsp; andnbsp; All you have to do is call any and all For Sale By Owner Sellers and follow the script that I will provide with you. andnbsp; andnbsp; It is only about 5 or 6 questions. If the seller's end up going to contract with me and I get a buyer in the house, I willpay you $500 or $1,000 depending on if you help with the marketing of the homes as well which I would be able to tell you how to do. andnbsp; andnbsp; There is no cost for doing this, however a very good chance to make easy money. andnbsp; andnbsp; This is something so easy, all you have to do is be able to read and write in english and know how to send me the applications, you can do this. andnbsp; andnbsp; If a dog could read they could do this. Go to my website at Master Home Solutions dot com and click where it says Lease Option Locator. I only need a few of really good workers and we will ALL make $$ if all goes through as planned. Leave me a message if interested. Thank you, and you have a wonderful day.

Posté le vendredi 3 février à 13h56

Answering Calls & Appointment setting for Therapists in US

I am looking for a person (or a few people) to handle inbound phone calls for about 6 different physical therapists and massage therapists in the US. You would handle the over-flow calls when the therapist can't answer the phone. You will answer client questions and hopefully be able to book appointment through the therapist's online booking service, or take a message so therapist can call the client back. The hours will be somewhat flexible, but probably 10-5 Pacific and Eastern US time. It will mostly be Monday through Friday, but may also be during the weekends. You need to be proficient in English, understand how to ask the correct sequence of questions of the client to encourage them to book an appointment, get basic information from the client to secure the appointment, and enter info into online software and/or email. An understanding of basic medical terms, therapy modalities and sales would be perfect, but we will train you in the scripts. Please only reply if you have experience in phone skills and great customer service. If you have worked for another health care provider doing this - that would be perfect!

Posté le jeudi 2 février à 22h43

Interview setter!!!we looking for agent or call center to just set up the appointment for us !!

Dear Contractor, We are a Fortune 500 Company with over 132 years experience. We offer Long Term Care to Seniors, Final Expenses and Retirement Income. We are looking for a agent orandnbsp; andnbsp; agency with at least 5-10 agents or anybody with phone experiencesandnbsp; andnbsp; who has superb communication skills to contact our Applicants that sentandnbsp; andnbsp; their resumes for job opening position on our behalf and set up the personal interview with our manager. A script will be provided. There is no selling required. You will simply need to follow the script and fill up time on my boss's calendar. Strong communication skills are a must and office experience is a plus! We need a person to be available 4-8 hours a day and can schedule at least 20 people to show up each day. " we will provide you as much as resume information as you need.. " We are result oriented but very considerate with our contractors. We provide everything the contractor needs in order to get things done. Resumes for real people that sent their background to us or post their resume online and they are looking for a very respectful company to work with, therefore you must be able to keep track of the calls made on a daily basis, and the disposition of the calls. You are expected to submit a detailed log of your daily activities. Successful candidates must possess the personal skills necessary to succeed in the given task. Successful candidates that show remarkable performance will be given a corresponding rate increases. Promotional opportunities exist for outstanding representatives. To apply, please be sure you meet everything listed below: 1. Pleasant telephone voice, able to speak English clearly, fluently, and without a strong accent 2. Fast internet connection; 3. Must have functional headset with microphone; 4. Can work during LOS ANGELES time -pacific times-sometimes between 8am to 7pm- business hours 5. Ability to Follow Directions 6. Candidate must be: OrganizedTeam playerLeadership skillsOpen CommunicationPunctualWe are looking to find a long term contractor. you will get between $5 to $10 for each person that show up to our office for interview. we are ok to pay hourly for this job butandnbsp; andnbsp; we need to see your ability. Lastly, please reply with this job description mentioning your favorite color as your first word. Looking forward to hearing from you. Liz

Posté le jeudi 2 février à 19h14

Customer Service - Diabetes Management Medical Device

We are seeking a customer service professional to complement our internal support team for a medical device for people living with diabetes. The ideal candidate has excellent telephone demeanor and writing skills, as the role involves both phone and written communications. Ability to speak Spanish is a large plus. The ideal candidate has extensive experience in both inbound and outbound telephone marketing or support, and has knowledge or interest in the healthcare field, particularly the details of living with diabetes. The role involves standing by for customer calls from 9:00am to 5:00pm Monday through Friday, in the United States Eastern Standard Time (GMT -5), Monday through Friday. We will discuss the appropriate compensation, as the call volume will be relatively low at the beginning. You must have the latest version of Skype, as well as an excellent broadatabaseand connection. We may request that you install other software packages in the future in order to better support our customers. You *must* be willing and able to perform a self-test of blood glucose, which involves a small pinch on your finger to draw blood for testing, as this is exactly the procedure diabetes patients experience every day. This is not something you do often, but your must know exactly what it is! We will provide the training and equipment to ensure success. We are looking for a person who has the initiative and the drive to grow with our organization in the long-term.

Posté le jeudi 2 février à 16h59

Data Entry + internet skills, tech startup is hiring

need a person to do data entry. must be skilled in navigating websites, and skilled in spelling. 65 WPM+ preferred. must have fast internet connection. must be available at least a couple hours during 9am-9pm PST.

Posté le jeudi 2 février à 16h51
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Contact Manager

This job is pretty simple actually. I will provide weekly with a list of phone numbers to call so having a land line is crucial. You will have a small script to read from and then all you have to do is call the numbers and go through the script. If they are interested you simply take down some information and let them know I will be calling them back. I work for Farmers Insurance where we are very competitive and can save a lot of money for people who allow us to try. You will be calling from 5 til 8 PM Central Standard time in the US. I can help with any training. Must be very friendly! Looking for 3 people to fill this spot very quickly. Thanksbonuses will be awarded as well for a job well done. Good English speaking skills is very very important.

Posté le mercredi 1 février à 23h44

Telemarketing

Realtor from California is looking for a person who can be enthusiastic, sharp and personable over the phone contacting home owners who are facing foreclosure in California. Must speak English (and Spanish is a plus) Your job will be to contact homeowners who may be interested in doing a short sale. You should have sales experience and be able to talk effectively over the phone. Caller will receive flat fee per client who signs a contract or a commission based on properties we sell that you have connected to us. You should expect to work from 5-8pm (pt) M-F, and possibly on Saturdays, and/or Sundays for maximum exposure. If you are reliable and responsible with good phone skills, I would like to talk to you. If you have an experience in that type of field, I might offer you a different compensation. You can make good money with this type of work.

Posté le mercredi 1 février à 22h49

Perfect English Speaking - Phone Support & Admin help Position - LONG TERM!!

I am looking to hire a person immediately for a Long-term Position with steady hours. The 3 most important things are: - MUST have EXCELLENT spoken English. - Extremely reliable with reliable Internet- Perfectionist with a lot of attention to detailWe are looking for a person who wants to work with us for a year or more, preferably even three years out. Your work environment: - Reliable Internet-Internet backup in case your Internet goes down- quiet environment- high quality headset to answer phone callsCustomer service and administrative assistant position-Phone customer service-variety of tasks including internet marketing, social media, and web updates (We will train) -other office procedures that we would train you on. Job requires you to pass a test before starting. Job Benefits- Improve your skills and learn a lot. Receive lots of free training that usually costs a fortune. andnbsp; andnbsp; Half of the training will be in preparation for the test, while another set of training will be on the job. - interact with people Nice English-speaking people on the phone. - Although some customers are upset, most of our customers are very nice and fun to talk to. - Work with a nice and friendly teamHours: 3pm-8pm EST Tuesday to Friday (you can take one day off, we are slightly flexible, we prefer that the day off be Tuesday or Thursday) 12pm-6pm EST Monday (exact day may be changed) Saturday and Sunday 7:15am-4pm EST- You can take a few unpaid breaks during your shift- The Saturday and Sunday shift hours are an absolute must. Total Hours per Week- between April To November hours will be Between 30 and 45 hours a week, - from late November to March hours may be less, maybe between 25 to 30 hours per week, depends on a few things still. Skills and TrainingDepending on how quick you understand the material, I estimate to past the test, you would need 5-8 hours of training/education that we will provide for free. Start DateAs soon as possibleInterviewInterview process usually takes about two weeks. andnbsp; andnbsp; That means I may contact you anytime between Feb 2-16th. andnbsp; andnbsp; Please make sure to respond quickly. andnbsp; andnbsp; The first phase of the interview will be leaving a voicemail via Skype. Rate: Since this is a unique position, because this is long term full time consistent position, please be competitive with your rate bids. I look forward to hearing from you!

Posté le mercredi 1 février à 20h39

HIRING - Telephone Customer Service for beauty business

Our business provides a wide selection of beauty services including hair, body, facials, makeup, nails as well as beauty retail. We are looking for a person located in North America with a natural American accent and we will require voice samples. You must have a designated home office with high speed internet. You should be able to work undisturbed with absolutely no unprofessional background noises. We will also consider bids from companies since we may need several agents depending on call volume generated from our TV ad campaigns. Job Summary: You will be responsible for answering inbound calls. Answers inquiries and provides information to customers on a variety of subjects. Resolves customer issues within agreed upon scope. Your responsibilities: - Answers inbound phone lines within prescribed time limits, and in accordance with company policy and procedure. - Demonstrates the highest level of courtesy and respect to all callers. - Answers questions related to company services, times of operation, prices, and so on. - Directs callers to specific departments as necessary and when unable to answer questions presented by customer. - Resolves customer issues when presented, taking care to maintain respect and courtesy. - Diffuses angry customers by listening and attempting to resolve the issue at hand. In cases where resolution does not appear imminent, forwards call to supervisor for resolution. - Follows up with customers when required by the nature of the call, and ensures the situation is resolved to the customer's satisfaction. - Books appointments for services, taking care to repeat information given back to caller in order to ensure accuracy of the booking. - May call customers to verify bookings and provide reminders to ensure appointments are kept. Your qualifications: - Knowledge of salon and spa services, including any industry specific terminology for services provided. - Pleasant speaking voice, articulate, demonstrating good grammar and syntax. - Good listening skills and the ability to ask good questions in order to identify the needs of the customer. - Ability to sit for long periods of time. - Attention to detail, especially when taking bookings for services. - Ability to type accurately at a speed of 35 wpm- Ability to multi-task in a fast paced environment. - Exceptional interpersonal skills, with the ability to establish rapport with a client or potential client over the telephone.

Posté le mercredi 1 février à 20h09

Simple Lead Generation/Email Capture

Seeking an individual or team to contact business throughout the US, to offer more information about our services. andnbsp; andnbsp; Perfect candidate would be familiar with Callfire but is not necessary. andnbsp; andnbsp; Candidates are required to have a headset, dedicated line (home phone or Voip), fast internet connection, and Skype. andnbsp; andnbsp; Will making calls for about 10 hours a week to start. andnbsp; andnbsp; Must have pleasant voice with little to no accent. andnbsp; andnbsp; Interviewing this week to start On Monday. andnbsp; andnbsp; This is a very simple job. andnbsp; andnbsp; The script is easy to follow and ideally each call should only last about 2 minutes so please bid accordingly. andnbsp; andnbsp; Budget is low so low bidders will have first consideration. More on job description upon interview. andnbsp; andnbsp; Submit your application and be sure and write " Simple Lead Generation " in the beginning of your letter.

Posté le mercredi 1 février à 7h21
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