Service clientèle > Service et support clientèle
Hi, I need an Arabic speaking Lady Virtual assistant in UAE with good command of English to handle customers queries, process order by liaising with courier, prepare e-invoices and track import/export shipments. Budget is 100$ per month as this is a new company with new product launching in UAE, work load is expected to be minimal in the beginning. Pay will increase with work load.
Posté le samedi 31 juillet à 3h55
we need video Customer service representative who should have webcam at home so we can connect with the software so customer can easily see you and you can see them, its a B2B project, so for that we need only gorgeous, attractive personality females.
Posté le vendredi 30 juillet à 21h50
Looking for 1 to 2 people to be the outsourced customer service department for our publishing company. Would be responsible for taking publisher's notes and converting them into professional English grammatically correct sentences and paragraphs for use in client reports. Also responsible for interacting with authors via phone and email regularly. Must be able to write business letters in grammatically correct American English. Must be able to speak clearly and listen for client's concerns so that they may be addressed. If selected, you will have to abide by the company's policy and procedures manual and will be asked to sign a confidentiality agreement. Fixed rate listed is monthly.
Posté le vendredi 30 juillet à 21h13
The role is a customer facing German speaking role. The person will be responsible for taking calls, emails from the Germany based Customers. They will be responsible for translating the German messages into english and vice versa.
Posté le vendredi 30 juillet à 16h21
Communicate to the customers problem and trying to solving whole problem. Priority base customers satisfaction. Contact as team leader with customers queries. Relationship with the customers.
Posté le jeudi 29 juillet à 17h21
Knows how to handle various type of customers, can handle pressure and has focus on work
Posté le jeudi 29 juillet à 6h22
1. Examples: helping us find guitar players for a wedding ceremony in Atlanta Georgia, or caterer in New York City who does seafood as a specialty, or portable restroom rental in Philadelphia, PA contacting that vendor about signing up (free) on our website to get customer leads 2. Need to have good phone connection to call people during hours of 9 AM Central Time and 9 PM Central Time USA regular same hours Monday thru Friday at set hours of 1-4 hours a day is what we need. 3. Helping vendors add our email address to their whitelist or email program so our emails get through to them. 4. Keeping in touch with clients by phone to see who they hired for vendors for their events.
Posté le mercredi 28 juillet à 17h18
We are an online IT store looking for a person who can help us provide online customer service to customers. High speed internet is required and a good knowledge of english is required. Hours will be varied throughout the week. Training will be given to the successful applicant. Duties will include handling email enquiries, live chat and giving customers quotes.
Posté le mercredi 28 juillet à 9h08
I am looking for a professional for a very long term cooperation (6 months to permanent). In the first period of time you will be posting adds for our company on the internet, looking for forums, sending emails, and so on This will be about 3-4 hours a day (mon - fri) In the next stage (once you are confident about your online tasks) you will start picking up the calls as well using a voip system. You need a high speed internet, mic and headphones. Apart of doing online tasks (from the first stage), you will be advising customers on the phone, booking jobs in our database, communicating with employees. At this stage you will be working full time (9am to 5-6pm gmt0, monday to friday, possibly saturday). Requirements: -high speed internet-wired internet-mic and headphones-perfect english-good manners on the phoneYou will required to do 1 day training in order to start the job. WHEN APPLYING STATE YOUR INTERNET SPEED AND WHETHER IT IS WIRED CONNECTION
Posté le mercredi 28 juillet à 4h53
Taking inbound calls. Answering customers querries or complaints. Assisting customers technically on every toy. Providing instant solutions and techniques on how to fix and repair toys. Guiding customers and walk them through on how to use or play the item they have purchased. Sending emails regarding orders and credits. Also taking informercial calls such as Extenze, Detoxycall, and so on. Serving back up (if its queue) for other projects such as Drapers and Damons, Dream Products, and so on. Acting as a team leader in the absence of the supervisor. Taking supervisory calls. calling customers about their bills. - inform customers and discuss with them their latest bill/balance. - collecting payments or making arrangements. Taking calls both inbound and outbound for customers asking for apartments. - Sending emails for confirmation of appointments. - Updating listings which we receive from clients from time to time.
Posté le mercredi 28 juillet à 3h58
I am seeking a customer service representative to work on an ongoing basis, for my business, College Hunks Hauling Junk (ck us out 1800JunkUSA. com). We are a franchise with 25 locations across the country and are growing quickly. In fact we were just named #156 of the Inc 500 List of Fast-Growing Companies. I mention this because this is a long-term position with potential to grow into an expanded role with our company. So you can grow as we grow. We are looking for a person to return phones calls to people that are showed interest in our service but did not book an appointment. The goal of the calls is to set appointments. Also, appointment confirmation calls will also be made. Scripts for every type of call will be provided. Skills Requested: - Excellent spoke English- Experience with Google Voice- Have a computer and telephone- Great Written Communication Skills- Quick Learner You will have access to our JunkWare software in order to update appointments to our intranet. I will provide training on this software as well as the other components that are specific to our business. You will be paid for this training - I will be fair to you as long as you are fair to me. Calls would need to be made during business hours between 9am - 4pm EST Eastern Time. Average calls per week could range between 5-25. If you are interested in this position and have the skillset and desire to fulfill the duties, improve our company and grow with us, then please send me an email telling me how you fit into this picture. If this assignment goes well, there will be more opportunities for commission based phone calls. I look forward to hearing from you! ABOUT ME: My name is Nathaniel Bruno, I am the Denver franchisee for College Hunks Hauling Junk. ADDITIONAL BACKGROUND: I have been working with another Virtual Assistant who I recently fired, but here are her weaknesses that I am looking to avoid in a long-term assistant: - Very task-oriented. Excellent job at completing specific tasks (which is why I 'll use her for some future things), but requires oversight if additional thinking goes into that task (that is to say if it needs to be completed each week, I have to bring it up each week. Or basic things... let's say I spelled a word wrong, that is automatically placed into the final document instead of finding and fixing the problem) - Poor timeliness. Tasks sometimes linger for 3-7 days without completion. Tasks that were not time sensitive become so, and I have to go in and complete the task. - Not doing everything needed... the poor timeliness means I can't assign other tasks... so things start to pile up. - Lack of communication. I am a pretty fair and reasonable person, so if there is a delay just let me know. If an assignment is past due and I haven't heard from you, I assume the worst.
Posté le mardi 27 juillet à 16h43
We are a fast growing company located in Chicago specializing in a call center technology product. Currently we need a person to cover our help desk support and handle some computer entry work. Your basic responsibilities will be to take Tier 1 support calls from our clients, answer phones, product support and basic troubleshooting. Specific tasks: 1) Acquire basic knowledge about the product2) Accurately enter data and information into a our support system 3) inbound support phone calls and email from customers and assist with new customers getting started with our call center products. Requirements: -Basic Networking Knowledge and Support-Quick Leaner-Attention to detail
Posté le mardi 27 juillet à 15h27
Hello, I need to hire the best ever Customer Support Representative for a challenging, hard, fun and well remunerated position! We are an Internet Marketing company producing top-notch, high quality products for the online marketing community - helping beginners and experienced marketers improve their business skills. Our central project has a unique concept (never seen before on the internet) and will be a very important pillar of the IM industry. I would like to clarify a few points related to the job description of Full-Time Customer Support Representative in our company, for you to have a clearer idea of who we are and what we expect from you: 1. Full-time position: We are looking for a Full-time Customer Support Representative who will dedicate all of their time exclusively to our projects. No additional freelance or customer support jobs will be permitted as we need our Support Team to be totally focused on our own projects. 2. Marketing: Even though we are not expecting to hire an experienced online marketer, we need a person with very good understanding of marketing, a person who is a fast learner and will be able to answer the most elaborated questions made by our valued customers. 3. Requirements to apply for this job: Native English Speaker Service orientated personality Experience on Support Service via phone, live chat, email Experience on Internet Marketing is an advantage Fast learning ability Availability Monday through Friday 8am-6pm EST Can work from home, with their own computer High speed Internet Connection Appropriate multimedia devices (microphone, web cam, speakers) Dedication, passion and professionalism4. Organization Skills: Considering the large amount of support requests during peak days, the person we will hire needs to be extremely well organized, needs to be able to work under pressure, even on weekends and late at night if thats required. 5. Winning Mindset: Each of our Support Team Representatives must be a proactive person - always on top of whats happening in the Internet Marketing industry to be able to anticipate any event and be able to recognize trends, and have always an accurate answer for the customer. This professional has to be open to corrections and critique (I am sure this will happen more than once during the initial learning stage). 6. Location: Work will be done remotely. There is no need for relocation or to work in a certain physical office, however everything related to your tasks will be controlled by the Support Team Leader on a daily basis. 7. Language: Because our target market is the US, we need a proficient (native) English speaker specializing in writing for US audiences. US citizens/residents will therefore be at a great advantage when applying for this position. 8. Training Period: During the initial phase we will provide our candidates with training material to learn about the company, the internet marketing industry and our products/services. 9. Remuneration: We like people who like having a good lifestyle and work hard for it. Remuneration for this position will be based on your personal skills and your expectations; however you can be sure that you will be paid every dollar youre worth, and more. 10. Company expansion: Even though our central project is new, our company is a fusion of a few of the best online marketers out there, presenting a unique opportunity to join our team and become part of a very successful firm from its inception because, as the company grows, you will grow too. Thank you, Daniel
Posté le mardi 27 juillet à 9h23
Looking for an assistant that I can assign tasks to on a crm and has good speaking and writing skills. You will responsible for sharing my inbox. Scheduling calls, answering emails and helping customers and following up on tasks as a deal with over 100 people a week. Looking for a person with a zest to learn and excel. Monthly performance bonuses are available.
Posté le mardi 27 juillet à 3h38
Nevgi Web Solutions is a website design company looking for a skilled customer service rep. You will be responsible for answering all incoming calls and transfer them appropriately. Other administrative projects will also be given to you when the phones are not busy. Must be professional and speak english without a heavy accent. You also will need a US phone number to transfer calls toHours are M-F 0800-5:30 CST Pay is set at $120 week.
Posté le mardi 27 juillet à 2h41
