Customer Service > Technical support
I am getting error KB02048 when syncing my BB with outlook. One of the records on my BB must be corrupt, sync process is stopping at record 1420 out of +1600 records. I want to identify what record it is, and delete it, to be able to proceed with the sync.
Posted on Sat, Jul 31 at 7:23am
We need a person with great English writing, speaking and listening skills, in order to help with technical support regarding: 1) PHP/MySQL scripts 2) XHTML/CSS related coding 3) WordPress related management4) Adobe PhotoShop You will be taking phone calls over the internet and resolving their questions/concerns with our provided software. To apply, please attach an audio recording of the following script: Hello, my name is [NAME], I have [#] years experience in speaking and writing in English. I look forward to providing my customer service skills and be a great asset in your company. I am confident that you will be satisfied with my ability to learn, comprehend and resolve problems for your customers. Thank you for listening.
Posted on Thu, Jul 29 at 5:47pm
We are looking for a person with mailserver skills to assist customers with techical support. The product is based on OpenBSD with a postfix mta, dovecot imap/pop server and a ruby on rails admin interface. You will need to be able to run the virtual appliance in your own VMware environment to assist with troubleshooting. Please post your experiences with the required elements.
Posted on Wed, Jul 28 at 10:03pm
Hello We need Tier 1 support agents for Mac 10X and WIndows 7, XP We need experienced in both the Operating systems You will support in EST You need to have proven experience You need to have good command over engish with neutral accentCall center experience is preferableBid not more than 3 usd we will evalvate for 2 weeks then then increase your price
Posted on Tue, Jul 27 at 1:40am
Job DescriptionCandidates from Australia with good profile will be given preference. - Permanent Full Time- Level 1 Technician needed. - Full Time Position 40 Hours a WeekProcess inquiries from customers including working with customers to identify, troubleshoot, diagnose and resolve basic to mid level technical and non-technical questions. We will give training on our web based product and the business rules around the product. The successful candidate will have: 1. Excellent spoken and written English skills2. A high-speed Internet connection, 3. Dedicated landline or Skype (no mobile) 4. Reliable computer5. Firefox and IE 8 installation6. Quiet and private workspace4. Proficiency with web tools5. A track record of reliability6. Comfort and skill in delivering customer satisfaction7. Ability to follow continuously improving customer support processes8. Ability to follow a schedule9. Trust in following our company policies10. Excellent communication skills with head office supervisor11. Sound judgment in all situationsWe are looking for a person who wants to be with us for the LONG TERM. The more important thing is EXCELLENT English and a good customer service personality. Your schedule would be 4-5 days a week. Hours will be dependent on scheduling. Please reply with: 1) What do you believe is the key to fantastic customer support? 2) Have you done customer support before, and for how long? 3) What are the best 3 qualities of a customer support representative? 4) What other skills do you have? EG: Search Engine Optimization (SEO), writing, graphic design and so on5) Roughly what do you expect to be paid per month? 6) Relevant experience (a very brief summary of similar work) 7) Education (a short description of what you studied and why) Thanks and talk soon.
Posted on Mon, Jul 26 at 2:03am
I own a small but rapidly growing business that develops software for call centers. I have a growing client base, and need as-needed-assistance taking and manging customer support calls and support tickets. The system is based on Linux, MySQL, Rails, and Flash and has VoIP components. The ideal candidate would be comfortable talking to Americans on the phone, work American business hours, and have basic knowledge of Linux. The Customer Service rep will be asked to verify bugs reported by End Users and or assist them using Remote Control Software. The software is marketed as Hello Hunter http://www. hellohunter. com
Posted on Sun, Jul 25 at 2:22am
Our company is searching for a Customer/Technical Support Manager to handle inquiries and troubleshoot Joomla 1.5 based websites. Responsibilities include: email and telephone correspondence with customers in the United States, website content updates, extension installations, database restoration, general troubleshooting, and daily logging of completed support tickets. All customer support tickets must be addressed within 24 hours of receipt. Prompt, professional service is a must.
Posted on Wed, Jul 21 at 5:05pm
Must be able to answer queries regarding aviation concering technical knowledge and regulations as well.
Posted on Wed, Jul 21 at 7:02am
sir, i am Er. sanjeev kumar (mechanical) from india. i have designed a fuel less engine. i have its 3d cad solid model on solidworks e-drawing, and parts drawing. by this 3d cad solid model my engine can be verified by simulation. my engine is electro-mechanical type. that is to say it contains a motor- piston mechanism and a spring only. you need only to import this cad model and run the engine and get results. i need expert\'s view, validation, dynamic analysis and more. please inform me about execution of the project. thanks and regardssanjeev
Posted on Wed, Jul 21 at 1:08am
We are the leading supplier of operations management systems and solutions for the snow removal industry in North America. Our solution is primarily based on the Microsofy Dynamics CRM suite of products, but includes Google GIS, VoIP, GPS Telematics, BioMetrics and many other integrated technologies. In under two years, our solution has taken a dominating position in the industry. At this time, growth and demand for our solution has required us to start building a team of Customer Implementation Specialists (CIS). Our company alredy employs a large full time remote workforce spanning across the globe. If you are fluent in both French and English, and have previous software training experience, I hope you will apply for this position. Visit www. operasoft. ca to know more about us.
Posted on Mon, Jul 19 at 6:25pm
troubleshoot internet connection (wired/wireless) add/remove security softwares (antivirus/antispyware/firewall) install computer hardware device, troubleshoot browser problems, upgrade operating system, troubleshoot email problems and configure email client settings
Posted on Sat, Jul 17 at 10:02pm
We are a UK based software company and we are looking to extend our ability to provide technical support for our products during the USA Eastern time-zone (EST). Cover is required from 0800 - 1730 Monday to Friday with a one hour meal break and 2 x 15 minutie breaks. As a software house our customers expect us to deal with support questions both promptly and expertly. We use Salesforce. com to log cases and we have case processes/helpers in place to assist support reps to handle level one cases. We currently use outsource suppliers for both sales and technical work and are able to extend our telephony and IT systems to encompass a 3rd party provider. The ideal provider will have excellent verbal and written English communication skills. Experience providing IT technical support to end users. A good working knowledge of PC's, all Windows operating systems including MS Server 2003 and 2008 is essential, as is use of Internet applications and MS Office 2007. A good working knowledge of SQL would be useful but is not essential. Experience using VB or Java script would also be useful as would Adobe Flash and other multi-media packages. We will accept bids from both individuals and companies.
Posted on Fri, Jul 16 at 12:01pm
This is a work from home opportunity working from home for a Temp Contract/Perm- Level 1 Technician needed. - Full Time Positions 40 Hours a WeekProcess telephone calls from customers including working with customers to identify, troubleshoot, diagnose and resolve basic to advanced technical and non-technical questions and problems. Responsibilities- Troubleshoot client issues- Removing Spyware and Viruses - Communicate with clients via phone and/or email- Determine issue source- General I. T. duties such as diagnostics, OS and software installs, and so on- Remote Access- Collecting payment information from customer- Sales maybe required if the client is in need of any replacement/softwareCommission will be reward for Excellent Service Applicants must demonstrate: - Extremely High Customer Service aptitude- Thorough technical skills (subject to testing and evaluation) - Ability to adapt quickly to stressful/difficult technical and customer service situations- Sound judgment in all situations- Ability to effectively multi-task and closely follow a schedule- Professional appearance * TO WORK FROM HOME ALL YOU WILL NEED IS***** High speed internet access, dedicated windows based computer, quiet and private workspace, and dedicated land phone line (No cell) or a skype account.
Posted on Thu, Jul 15 at 8:36pm
Looking for Technical Support Reps who have experience upselling and cross-selling computer or printer related products in a technical support environment. Must have experience working in technical support for OEMs (Original Equipment Manufacturers) such as HP, Dell, Kodak, Lenovo, Xerox, Lexmark, Canon, Gateway, Acer, Apple Computer, NEC, Toshiba, or Sony. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU HAVE NOT PROVIDED TECHNICAL SUPPORT FOR ONE OF THE MAJOR COMPUTER OR PRINTER MANUFACTURERS. The ideal candidate will have experience delivering consumer technical support, and selling additional products and services on the service call. These could include sales of extended warranties, memory upgrades, a new computer, a printer, or related products and services. Please do not apply for this position if you do not have prior experience as a technical support rep, or if you have no experience upselling and cross-selling in this environment. You will be paid for the interview.
Posted on Mon, Jul 12 at 1:05pm
Looking for Technical Support Reps who have experience upselling and cross-selling computer or printer related products in a technical support environment. Must have experience working in technical support for OEMs (Original Equipment Manufacturers) such as HP, Dell, Kodak, Lenovo, Xerox, Lexmark, Canon, Gateway, Acer, Apple Computer, NEC, Toshiba, or Sony. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU HAVE NOT PROVIDED TECHNICAL SUPPORT FOR ONE OF THE MAJOR COMPUTER OR PRINTER MANUFACTURERS. The ideal candidate will have experience delivering consumer technical support, and selling additional products and services on the service call. These could include sales of extended warranties, memory upgrades, a new computer, a printer, or related products and services. Please do not apply for this position if you do not have prior experience as a technical support rep, or if you have no experience upselling and cross-selling in this environment. You will be paid for the interview.
Posted on Mon, Jul 12 at 1:04pm
